Privacy policy

Last updated: August 10, 2026

This Privacy Policy explains how Crochetbloom.net, operated by Aura Emma, collects, uses, and protects your personal information when you visit our website, place an order, download a pattern, or contact us.

Information We Collect

We may collect:

  • Your name
  • Your email address
  • Your billing address and country
  • Your order and purchase history
  • Payment status and transaction information
  • Messages you send to customer support
  • Your IP address, browser, and device information
  • Your activity on our website
  • Your marketing and cookie preferences

These providers receive only the information reasonably necessary to perform their services.

We may also disclose information when required by law, a court, regulator, tax authority, or law-enforcement authority.

International Data Transfers

Some service providers may process information outside the European Economic Area.

When required, recognised legal safeguards are used to protect transferred information.

How Long We Keep Information

We retain information only for as long as necessary to:

  • Process your payment
  • Deliver your digital patterns
  • Send order and download confirmations
  • Provide customer support
  • Prevent fraud and protect our website
  • Maintain legally required records
  • Improve our website and services
  • Send marketing emails when permitted
  • Measure website and advertising performance when you have consented

Your Privacy Rights

Depending on applicable law, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion
  • Restrict how your information is used
  • Receive a portable copy of your information
  • Object to certain processing
  • Withdraw your consent
  • Unsubscribe from marketing emails

To exercise your rights, contact Contact@crochetbloom.net.

You may also complain to the data-protection authority in your country.

Cookies

We use necessary cookies to operate our website and checkout.

Analytics, advertising, and other non-essential cookies are used only after consent where required.

Please read our Cookie Policy for more information.

Security

We use reasonable security measures designed to protect your personal information. However, no online system can guarantee complete security.

Children

Crochetbloom.net is not directed to children who cannot legally consent to the use of their personal information.

A parent or guardian may contact us if they believe a child has provided information without appropriate permission.

Changes to This Policy

We may update this Privacy Policy when our website, services, providers, or legal obligations change.

The latest version will be published on this page.

Contact

Operator: Aura Emma

If you have questions :

Customer Service Hours

  • Monday – Friday: 09:00 – 18:00 (GMT+1)
  • Saturday – Sunday: 10:00 – 15:00 (GMT+1)

Response Time: Within 24 hour