Shipping policy
All products sold through Crochet Bloom are digital downloads unless the product page clearly says otherwise.
No physical item will be shipped.
What You Receive
Your purchase includes the digital file or files described on the product page.
Files are normally provided in [PDF, ZIP, OR OTHER FORMAT].
Colours may appear differently depending on your screen, printer, paper, and ink settings.
Delivery
After successful payment, your download will normally be delivered through:
- A download page
- Your customer account
- Our digital-download service
Most orders are delivered immediately.
Delivery may occasionally be delayed because of:
- Payment verification
- An incorrect email address
- Spam filtering
- Internet or technical problems
- A temporary service interruption
Download Problems
If you do not receive your pattern:
- Confirm that the payment was completed.
- Check your spam, junk, and promotions folders.
- Confirm that your order email is correct.
- Try using an updated browser and PDF reader.
If the problem continues, contact Contact@Crochetbloom.net with your order number and a screenshot or description of the problem.
- Response Time: Within 24 hours
Pattern Updates
If we correct or update a pattern, the new version may be sent to your order email or made available through the original download method.
Keep your email address and account information current.